Privacy Policy

Privacy Policy

Last updated: July 2026

studio mae (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018. This policy explains what we collect, why, how we use and safeguard it, and the rights you have when you visit studiomae.co.uk or engage our services.

Who We Are

studio mae is a strategy-first marketing agency based in the United Kingdom. For the purposes of UK data protection law, studio mae is the data controller responsible for your personal data. You can reach us at hello@studiomae.co.uk.

Information We Collect

We collect personal data that you provide directly and data generated automatically when you use our site:

  • Newsletter: your name and email address when you subscribe to The Emotional Brief.
  • Enquiries and contact: your name, email address, and any information you include when you complete a form, book a call, or email us.
  • Bookings: when you book a discovery call, scheduling and contact details you provide through our booking tool.
  • Clients: business and contact details necessary to deliver our services and manage our engagement.
  • Usage data: pages visited, time on site, referring source, device and browser type, collected through cookies and similar technologies.

How and Why We Use Your Information

We use your personal data to respond to enquiries, send newsletter content you have opted into, deliver and administer our services, improve our website, and understand how visitors interact with our site. We rely on the following lawful bases under UK GDPR:

  • Consent — for sending The Emotional Brief newsletter and for non-essential (analytics) cookies. You can withdraw consent at any time.
  • Legitimate interests — to respond to your enquiries, run and secure our website, and understand site usage, in a way that does not override your rights.
  • Contract — to provide services you have engaged us for and to manage that relationship.
  • Legal obligation — where we must retain records to comply with the law.

We will never sell or rent your personal data, and we will not share it with third parties for their own marketing purposes.

Service Providers We Share Data With

We use trusted third parties to operate our business. These providers process data on our behalf under appropriate agreements:

  • Mailchimp (Intuit Inc.) — email newsletter delivery and subscriber management.
  • Calendly — scheduling of discovery calls and meetings.
  • Zoom — video calls, where a meeting is held online.
  • SiteGround — website hosting.
  • Analytics providers — to help us measure and improve website performance.

International Transfers

Some of our providers are based outside the UK, including in the United States. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or equivalent contractual protections, so your data receives an equivalent level of protection.

The Emotional Brief Newsletter

If you subscribe to The Emotional Brief, your first name and email address are stored with Mailchimp. Every email includes an unsubscribe link, and you can opt out at any time. Unsubscribing stops future newsletters but does not affect any separate service relationship you have with us.

Cookies

Our website uses essential cookies to ensure core functionality and analytics cookies to help us understand how the site is used. Non-essential cookies are only set with your consent. You can control or delete cookies through your browser settings; disabling some cookies may affect how the site works.

How Long We Keep Your Data

We keep personal data only for as long as necessary for the purposes set out in this policy. Newsletter data is held until you unsubscribe. Enquiry data is held for as long as needed to deal with your query and a reasonable period afterwards. Client records are retained for the duration of our engagement and for any period required to meet our legal and accounting obligations.

Your Rights

Under UK GDPR you have the right to access your personal data; to have inaccurate data corrected; to have your data erased; to restrict or object to processing; to data portability; and to withdraw consent at any time. To exercise any of these rights, contact us at hello@studiomae.co.uk and we will respond within one month.

Complaints

If you have concerns about how we handle your data, please contact us first so we can help. You also have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

Contact

For any privacy-related questions, email hello@studiomae.co.uk.